Indianapolis ecommerce fulfillment

Ecommerce fulfillmentthat fits your business.

Clear pricing, no fulfillment minimum, flexible integrations, and direct support from the people running your operation.

Built by JacobsParts · 20 years in ecommerce · More than 2.4 million shipments

  • Inventory & storage
  • Order flow
  • Carriers & systems
A warm illustrated fulfillment flow with organized inventory shelves, packing workbench, parcels, and nationwide shipping
No fulfillment minimumProfessional fulfillment at any order volume
Clear standard pricingKnow the core costs before the sales call
Flexible integrationsPlatforms, APIs, CSV, or legacy systems
Direct operational supportTalk with the people running your operation
Indianapolis · NationwideCentral shipping from Indy

A connected operation

From inbound inventory
to the customer’s door.

Pickcraft connects the practical work in the warehouse with the systems your business already depends on.

  1. Inventory arrives

    We receive, verify, organize, and slot products for efficient fulfillment.

    Receive
  2. Systems connect

    Standard platforms, APIs, CSV exchange, web interfaces, and reasonable legacy adapters.

    Connect
  3. Orders flow

    Clean order data moves into a controlled pick, pack, and exception workflow.

    Route
  4. Pickcraft fulfills

    Orders ship nationwide while tracking and inventory updates move back to your systems. Standard orders received by 11:00 a.m. Eastern ship within one business day.

    Ship
  5. You gain capacity

    Time and operating room come back to product, customers, and growth.

    Grow

Serious fulfillment. More flexibility.

Fulfillment built around how your business actually works.

Pickcraft is for ecommerce businesses that want a capable fulfillment partner without rigid minimums or one-size-fits-all processes.

Flexibility with boundaries

Clear on standard work.
Flexible where your operation needs it.

We publish standard prices for repeatable work and scope the exceptions honestly. That means flexibility without pretending every workflow costs the same.

Connect your systems

Use standard ecommerce platforms, APIs, CSV exchange, web interfaces, or reasonable legacy adapters.

Keep carrier choice

Use the shipping options available through Pickcraft or an approved carrier account of your own.

Understand the exceptions

Unusual receiving, packaging, and operational work is reviewed and priced clearly.

Grow without changing partners

Start at your current volume and add pallet storage, returns, and custom workflows as needed.

The rate card

Standard Pricing

Know the core costs before the sales call. These rates cover standard direct-to-consumer fulfillment. Larger products, unusual workflows, and specialized handling may require an operational review.

First item in an order
$2.50
per order
Each additional item
$0.40
per additional item

Account, storage, and fulfillment

Monthly platform fee Includes the account, portal, reporting, standard integrations, and storage for up to 10 standard-sized products. $49 per month
Additional standard-sized product Beyond the 10 included with the platform fee. $4 per month
Pallet reserve storage $20 per pallet per month
First item in an order $2.50 per order
Each additional item in the same order $0.40 per additional item
Order-volume or monthly fulfillment minimum None

A standard-sized product is generally no larger than about 150 cubic inches per unit. Larger products or unusually high storage requirements may require an adjustment.

An additional item is each physical unit after the first, whether it is the same product or a different product. Oversized, heavy, dispersed, case-picked, or otherwise nonstandard products may require adjusted pricing.

Receiving

Clean pallet receiving Labeled, intact pallets that do not require breakdown, unit counting, or detailed inspection. $10 per pallet
Sealed carton receiving Labeled, intact cartons that do not require unit counting or detailed inspection. $2 per carton
Counted or nonstandard receiving Sorting, breakdown, unit counting, inspection, reconciliation, or unexpected receiving work. $50 per hour

Returns and special operations

Unopened return-to-sender processing The package can be identified and restocked without a standard return inspection. $2 per package
Standard customer return inspection and restocking $4 per return
Complex returns or special operations Testing, cleaning, photography, repackaging, detailed inspection, assembly, or similar work. $50 per hour
Universal insert One customer-provided insert added to every qualifying order. $0.10 per qualifying order
Variable insert or simple customization SKU- or campaign-specific inserts and simple packaging customization. $0.25 per qualifying order

Shipping, packaging, and integrations

Shipping Shipping is calculated using the applicable customer shipping rate based on service, weight, dimensions, destination, and carrier adjustments. Calculated per parcel
Customer-owned carrier account Permitted, subject to approval
Standard integration Reasonable integration work supporting an active fulfillment relationship. Included
Complex development Substantial bespoke applications, paid external services, or unusually complex work. Quoted separately

Standard boxes, mailers, and other packaging materials are billed separately. Ordinary tape, shipping labels, and modest dunnage are included in standard fulfillment. Customer-supplied packaging has no material charge.

Standard rates are subject to product and workflow review. Oversized, heavy, regulated, unusually fragile, or operationally complex products may require separate pricing.

A controlled handoff

From first conversation
to first shipment.

  1. Share the operation

    We review products, order history, systems, packaging, returns, carriers, and timing.

  2. Design the handoff

    We confirm pricing, integration, inventory, workflow, and onboarding responsibilities.

  3. Launch with control

    We verify opening inventory, test representative orders, and move into a managed go live.

Pickcraft by JacobsParts

Built from twenty years
of doing the work.

Pickcraft is the fulfillment service from JacobsParts Inc., an Indianapolis ecommerce company with 20 years of experience managing inventory, shipping, systems, and customer operations.

After more than 2.4 million shipments, we know that dependable fulfillment depends on clear processes, capable systems, and people who take responsibility for the work.

Start a conversation
An operations specialist scanning a package at an organized warehouse workstation
Receiving and verification at the Indianapolis warehouse.
20years in ecommerce
2.4M+shipments completed
Indywarehouse with room to grow
Two operations professionals reviewing inventory at a warehouse packing table
Reviewing an inventory exception at the packing bench.

Practical answers

Before we talk.

Clear answers to the questions growing ecommerce brands usually ask first.

Is there a minimum number of orders?

No. Pickcraft has no order volume minimum and no monthly fulfillment minimum. Storage and other work you use are still charged as defined.

What does standard fulfillment cost?

Standard fulfillment starts with a $49 monthly platform fee, $2.50 for the first item in an order, and $0.40 for each additional item. The platform fee includes standard integrations and storage for up to 10 standard-sized products. Receiving, returns, packaging, shipping, additional storage, and special work are priced separately as shown above.

How is shipping billed?

Shipping is calculated per parcel based on service, weight, dimensions, destination, and applicable carrier adjustments, and is shown separately on your invoice. Approved customer-owned carrier accounts are also permitted.

When will my orders ship?

Standard orders received by 11:00 a.m. Eastern ship within one business day, provided inventory is available and the order does not require review or special handling.

Where is Pickcraft located?

Pickcraft operates from the northwest side of Indianapolis, Indiana, and fulfills parcel orders nationwide.

Which systems can connect?

We can support standard ecommerce connections, APIs, CSV workflows, web interfaces, and reasonable legacy adapters. Substantial custom applications or paid external services are scoped separately.

Can we use our own carrier account?

Yes, approved customer-owned carrier accounts are permitted, subject to review. You may also use the shipping options available through Pickcraft.

Is Pickcraft the same company as JacobsParts?

Pickcraft is the fulfillment service and customer-facing brand of JacobsParts Inc. JacobsParts provides the ecommerce, operational, and technical experience behind the service.

Your next fulfillment conversation

Tell us about your operation.

Tell us what you sell, how your orders move today, and what you need from a fulfillment partner.

Email Pickcraft hello@pickcraft.co · 317-454-1801 · 7922 Zionsville Rd, Indianapolis, IN 46268